Privacy Policy
Last Updated: 26 June 2025
1. Introduction
Affiliate Intelligence LTD (“we,” “our,” or “us”) operates the website affiliate.ai and provides AI-powered affiliate marketing automation services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Contact Information:
- Company: Affiliate Intelligence LTD
- Address: 13 Barbauld Road, London, N16 0RR, United Kingdom
- Email: privacy@affiliate.ai
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign in using our authentication system (powered by Stytch), we collect authentication credentials, email address, and name if provided.
- Communication Data: Includes any data you provide when you contact us for support, feedback, or inquiries.
- Business Information: If you represent a brand, agency, or publisher, we may collect data about your company, affiliate program, or account setup.
2.2 Information Automatically Collected
- Usage Data: Through PostHog analytics, we collect data about how you interact with the Service, including pages visited, actions taken, time spent, and feature usage.
- Device Information: IP address, browser type, device identifiers, operating system, and screen resolution.
- Session Data: Authentication sessions managed through Stytch
- Cookies and Tracking: See our Cookie Policy for details
2.3 Affiliate Marketing Data
- Referral Data: Clickstream data, referring URLs, timestamped clicks, conversion paths, publisher IDs.
- Transaction Data: Product information, basket size, transaction value, commission amounts.
- Performance Metrics: Impressions, click-through rates, conversion rates, time to conversion, and fraud signals.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our Service
- Authenticate and manage user sessions
- Analyze usage behavior via PostHog to optimize UX
- Respond to your inquiries or requests
- Personalize content and automate workflows
- Train and improve our AI models for fraud detection, publisher discovery, and reporting
- Comply with legal and regulatory obligations
4. Information Sharing and Disclosure
We may share your information with:
4.1 Service Providers
- Stytch: Handles secure login, authentication, and session management
- PostHog: Provides behavioral analytics and session tracking
- Stripe: Manages payments and payout infrastructure
- Cloudflare: Delivers site security and performance optimization
4.2 Affiliate Partners
We may share anonymized or aggregated performance data with brands and publishers to facilitate campaign performance, onboarding, or optimization.
4.3 Legal Requirements
We may disclose your information if legally required or in good faith to protect our rights, users, or infrastructure.
5. Data Storage and Security
- Location: Data is stored securely in cloud infrastructure located in the United Kingdom and the United States.
- Security: We use encryption in transit and at rest, secure authentication protocols, and continuous monitoring.
- Retention: Data is retained for up to 24 months unless legally required or requested to be deleted earlier.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access your personal information
- Request correction of inaccurate information
- Request deletion (subject to legal obligations)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
EU Residents (GDPR):
You may file a complaint with your local data protection authority and have the right to request access, rectification, or erasure.
California Residents (CCPA):
You have the right to know what personal data we collect, delete it, or opt out of the sale (we do not sell your personal data).
To exercise your rights, email us at privacy@affiliate.ai
7. International Data Transfers
Data may be transferred outside the UK or EU to jurisdictions that may not offer equivalent data protections. In such cases, we ensure safeguards like Standard Contractual Clauses are in place.
8. Children's Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect personal data from individuals under this age. If we become aware of such data, we will delete it immediately.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be notified by email (if you’ve provided one) or via a banner on our site.
10. Contact Us
If you have questions or concerns about this Privacy Policy:
This policy is effective as of 26 June 2025 and governs our collection and use of data from that date onward.